Inspection · 2025-09-03
(757) 404-3063
Areas Reviewed
8VAC20-780 Administration.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
During the inspection, the inspector reviewed the areas listed above. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.
Inspector Notes
An unannounced inspection was initiated and completed on 9/3/25 (with a local agency) in response to a complaint received by the licensing office on 8/26/25 relating to allegations of supervision. The inspector reviewed six children?s records and two staff records on-site. This inspection included document review, interviews, and observations. The preponderance of evidence gathered during the investigation supports the allegation; therefore, the complaint is determined to be valid. Information gathered during the inspection determined non-compliance with applicable standards or law and the violations are documented on the violation notice issued to the program.
Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 10/29/25. A POC submitted after this date will not appear on the public website.
Violations
5On 8/25/25, Staff #1 and Staff #2 did not follow bus safety procedures, resulting in Child #1 being left on the center's bus alone and unsupervised for approximately five minutes. When the child was retrieved off the bus by Staff #2, the child had been crying.
On 8/25/25, the center did not follow their transportation policy. Once Staff #1 parked the bus, the staff member unloaded the children, without following their procedures, including using the bus roster, face to name transition sheet, and walking to the back of the bus to ensure no children are left on the bus. Staff #1 then took the children inside the center, without using the face to name transistion sheet. Staff #2 retrieved the group of children from Staff #1 and took the children to their assigned classroom. Face to name transition is required to be done once the children arrive in their classroom; however, it was not completed. An electronic bus procedure sign-off form, which has procedures to double check the bus and take photos of the inside of the bus, was also not completed.
Staff #1 and Staff #2 did not verify that all children were removed from the vehicle after an afternoon bus route and a five year old child was left alone on their bus.
The center failed to file a report, in a timely manner, involving a five year old child being left on their bus. The center reported the incident 10 days after it occurred.