Inspection · 2026-02-03
Date
2026-02-03
Complaint Related
No
Licensing Inspector
Adrianna Walden
(757) 404-2487
(757) 404-2487
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
Yes
Violations
7Standard 8VAC20-780-245-A
Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. Staff #1 and #2 did not have documentation of having at least 16 hours of annual training for 2025.
Plan of Correction: The director believes the staff did complete 16 hours if annual training however the documentation was destroyed during flooding and has not been able to collect paperwork from the staff.
Standard 8VAC20-780-280-B
(Repeat Violation) Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. The cabinet over the changing table in the infant room was unlocked and contained a bottle of disinfectant spray.
Plan of Correction: The cabinet was locked during the inspection. The director will remind all staff that chemicals are to be locked when not in use by staff.
Standard 8VAC20-780-400-B
Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. Staff 4 used her hand to gesture a pluck to a 16 month-old child's face for not follow directions.
Plan of Correction: The staff has been placed on administrative leave. The infant room has been temporarily closed for intense staff training which include behavioral guidance.
Standard 8VAC20-780-410-2
It is a forbidden action to put a child in an enclosure in a small confined space or any space that the child cannot freely exit themselves. Staff #1 placed a 16 month-old child #2 in an infant's crib for approximately 25 minutes as punishment.
Plan of Correction: The infant room has been closed so that management can retrain all staff who will work with infants on all standards related to this age group and infant/toddler development. Staff will also be shadowing in other infant rooms within the company. Appropriate behavioral guidance will also be addressed with all staff.
Standard 8VAC20-780-410-6
It is a forbidden action to use verbal remarks which are demeaning to a child. Staff #1 used verbally demeaning remarks such as calling Child #2, "bad." It was also reported she has said phrases such as, "she doesn't listen, " I don't like her being here" and "I don't want her in my classroom."
Plan of Correction: The infant room has been closed so that management can retrain all staff who will work with infants on all standards related to this age group and infant/toddler development. Staff will also be shadowing in other infant rooms within the company. Appropriate behavioral guidance will also be addressed with all staff.
Standard 8VAC20-780-440-B
(Repeat Violation) Cribs shall be identified for use by a specific child. Child #2 was placed in a crib that was not identified for her use.
Plan of Correction: The infant room has been closed so that management can retrain all staff who will work with infants on all standards related to this age group and infant/toddler development. Staff will also be shadowing in other infant rooms within the company.
Standard 8VAC20-780-440-G
Cribs shall be used for children under 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot or mat. A 16 month-old child #2 who regularly sleeps on a cot in the toddler room, was placed in a crib by staff #1 to keep them contained.
Plan of Correction: The infant room has been closed so that management can retrain all staff who will work with infants on all standards related to this age group and infant/toddler development. Staff will also be shadowing in other infant rooms within the company.