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Ms. Phyllis Noel

Inspection · 2025-08-26

Date
2025-08-26
Complaint Related
No
Licensing Inspector
Christine Mahan
(757) 404-0568
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-800 Administration
8VAC20-800 Personnel
8VAC20-800 Household Members
8VAC20-800 Physical Health of Caregivers and Household Members
8VAC20-800 Caregiver Training
8VAC20-800 Physical Equipment and Environment
8VAC20-800 Care of Children
8VAC20-800 Preventing the Spread of Disease
8VAC20-800 Emergencies
8VAC20-800 Nutrition
8VAC20-800 Transportation
8VAC20-800 Nighttime Care

During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Inspector Notes

An unannounced, on-site renewal inspection was initiated on 8-25-2025 completed on 8/26/2025. The on-site inspection began at 2:00 pm and ended at 3:10 pm. The inspector reviewed compliance in the areas listed above. There were 7 children present and 2 caregivers. The point total was 20. The inspector reviewed 5 children's records and 2 caregiver and 1 household member(s) records on-site. This inspection included document review, interviews, and observations.

Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 9/5/2025. A POC submitted after this date will not appear on the public website.

Violations

4
Standard 8VAC20-800-50-A
Repeat Violation
Providers must keep a written record of children in attendance each day. There was only 1 child marked fin attendance and there were 7 children present.
Plan of Correction: Attendance for all children are completed
Standard 8VAC20-800-510-C
Providers must ensure occupied cribs, cots, rest mats, and beds shall be at least 12 inches from each other. There were 2 children observed sleeping in cribs and they were 4 inches apart and 3 children were observed sleeping on cots and they were between 4 and 7 inches apart.
Plan of Correction: All cots and cribs are now 12" apart
Standard 8VAC20-800-60-B
Children's records are required to contain parental employment phone numbers. The record for Child #1 and #4 were missing the employment phone numbers for one parent. The children were present during the inspection and Child#1 had been in care for 14 months and Child #4 had been in care for 11 months.
Plan of Correction: All missing information for child #1 and child #4 has been updated by parents.
Standard 8VAC20-800-920
When meals or snacks are provided by the family day home, the menu for the current one-week period shall be dated; given to parents or posted or placed in an area accessible to parents and list any substituted food. There was not a menu available for the current week
Plan of Correction: Menu complete
View original record on Virginia Department of Social Services