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New Hope Church of Norfolk

Inspection · 2026-03-13

Date
2026-03-13
Complaint Related
No
Licensing Inspector
D'Nae Goodwin
(757) 404-3063
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
Yes

Areas Reviewed

22.1 Religious Exempt; Background Checks Code; Carbon Monoxide
32.1 Report by person other than physician
54.1 Must be MAT Certified
63.2 Child abuse and neglect
8VAC20-790 Introduction
8VAC20-790 Administration
8VAC20-790 Staff Qualifications & Training
8VAC20-790 Physical Plant
8VAC20-790 Staffing & Supervision
8VAC20-790 Programs
8VAC20-790 Special Care Provisions & Emergencies
8VAC20-790 Special Services

During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Inspector Notes

An unannounced, on-site code compliance inspection was initiated and completed on 3/13/26. The on-site inspection began at 10:40am and ended at 2:00pm. The inspector reviewed compliance in the areas listed above. There were 25 children present with eight staff. The inspector reviewed five children?s records and four staff records on-site. This inspection included document review, a tour of the facility, interviews, and observations. A subsidy health and safety inspection (SHSI) was conducted in conjunction with the code compliance inspection. Subsidy standards that are not covered in Code were reviewed during this SHSI. Information gathered during the inspection determined non-compliance(s) with applicable code sections, and violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five business days from today, which will be the close of business on 3/23/26. A POC submitted after this date will not appear on the public website.

Violations

6
Standard 22.1-289.057-A
Repeat Violation
The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.
Plan of Correction: Although a plan of action was not submitted to the VDH prior to inspection, we presented the completed plan to the inspector during her visit. To ensure compliance, we will promptly submit the plan of action to VDH. Additionally, we have requested resources for water testing, as it has been challenging to locate a service provider for testing.
Standard 8VAC20-790-540-B
Repeat Violation
Child's record shall include all the required information. The record for Child #1 did not include all the required information.
Plan of Correction: Communicate to parents that it is important to fill out all sections of the form completely. If a parent does not wish to provide the other parents information , they will be instructed to write "N/A' rather than leaving in blank.
Standard 8VAC20-790-560-A
Repeat Violation
Tuberculosis (TB) Documentation of the screening shall be submitted at the time of employment and prior to coming into contact with children. TB documentation for Staff #1 was not submitted at the time of employment. The documentation was submitted a month after employment.
Plan of Correction: Staff members must submit their required documentation at the time of employment for new hires. Regular checks will be conducted to confirm that all documents is received and up to date. We aim to ensure that all necessary paperwork is completed promptly and efficiently.
Standard 8VAC20-790-580-B
The vendor shall obtain documentation of additional immunizations once every six months for children less than two years of age. Additional immunizations for Child #2 and Child #3 were not received once every six months, as required for children under two years of age.
Plan of Correction: Parent's will be informed regularly about the importance of keeping their child's immunization records updated and the biannual review process. The current shot records have already been submitted to the inspector, confirming their accuracy.
Standard 8VAC20-790-800-A-2
Repeat Violation
Shelter-in-place procedures shall be practiced twice a year. Only one shelter in place was practiced in 2025, when two are required.
Plan of Correction: It was noted that only one shelter-in-place was documented, despite conducting both exercise in 2025.Prior to any upcoming inspection, review all documentation to ensure it is completed and accurate.
Standard 8VAC20-790-800-A-3
Repeat Violation
Lockdown procedures shall be practiced at least annually. The vendor did not practice a lockdown drill in 2025, when at least one is required.
Plan of Correction: Acknowledge that a lockdown drill was performed in 2025, although it was not documented during the time of inspection. schedule regular reviews to ensure that all drills are documented , up to date, and compliant with safety regulations.
View original record on Virginia Department of Social Services