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The Tender Touch

Inspection · 2025-06-10

Date
2025-06-10
Complaint Related
No
Licensing Inspector
Brandie Viscayda
(757) 636-3427
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

Inspector Notes

An unannounced, on-site monitoring inspection was initiated on June 6, 2025 and completed on June 6, 2025. The on-site inspection began at 11:20am and ended at 1:05pm. The inspector reviewed compliance in the areas listed above. There were 57 children present and 8 staff. The inspector reviewed 5 children?s records and 5 staff records on-site. This inspection included document review, tour of the facility, interviews, and observations. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program. Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the deficient practice will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 6/20/2025. A POC submitted after this date will not appear on the public website.

Violations

3
Standard 8VAC20-780-280-B
REPEAT VIOLATION
Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Two tubes of topical skin ointment with the label ?keep out of reach of children? was unlocked on a shelf accessible to children.
Plan of Correction: Removed immediately during inspection.
Standard 8VAC20-780-340-B
Children under 10 years of age always shall be within actual sight and sound supervision of staff. Staff #3 walked out of the classroom leaving ten children (age 4 and 5 years) unsupervised.
Plan of Correction: We had a meeting with all the staff to refresh safety procedures.
Standard 8VAC20-780-70
The following staff records shall be kept for each staff person: Two or more references as to character and reputation as well as competency were checked before employment. The record for staff #1 did not have documentation of at least two references.
Plan of Correction: Called reference immediately during inspection.
View original record on Virginia Department of Social Services