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KinderCare Learning Centers #1542

Inspection · 2025-06-20

Date
2025-06-20
Complaint Related
Yes
Licensing Inspector
Leslie Perez
(703) 537-6013
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Training
8VAC20-780 Physical Plant
8VAC20-780 Staffing and Supervision
8VAC20-780 Programs
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services
8VAC20-820 THE LICENSE
8VAC20-820 THE LICENSING PROCESS
8VAC20-770 Background Checks
20 Access to minor?s records
22.1 Early Childhood Care and Education
63.2 Child Abuse & Neglect
During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Inspector Notes

An unannounced inspection was initiated on 6/20/2025 and completed on 6/25/2025 in response to a complaint received by the licensing office on 6/17/2025 relating to allegations of behavioral guidance and forbidden action. The inspector reviewed 1 child?s records and 4 staff records on-site. This inspection included document review, tour of the facility, interviews, and observations.

The preponderance of evidence gathered during the investigation supports the allegations; therefore, the complaint is determined to be valid. Though not a part of the original complaint, violations that were not reported were found related to administration and staff training. Information gathered during the inspection determined non-compliance with applicable standards or law and the violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 7/7/2025. A POC submitted after this date will not appear on the public website.

Violations

7
Standard 22.1-289.035-A
REPEAT VIOLATION
The center is required to have employees undergo a background check every five years.

The most recent central registry check for staff #4 was overdue by two days. Staff #4 was observed completing central registry request during this inspection.
Plan of Correction: Staff file audits to be completed once monthly, and will be doing monthly check in with District Leader or leadership peer to ensure all staff are maintaining compliance with required documentation to meet VA licensing and KinderCare standards.
Standard 8VAC20-780-160-A
Each staff member shall submit documentation of a negative tuberculosis screening that has been completed within the last 30 calendar days of the date of employment.

Staff #1's date of last TB screening was completed over 8 months prior to date of employment.
Plan of Correction: Center management will utilize the updated staff cover file sheet to ensure all necessary background checks and other staff file components are complete within the required timeframe.
Standard 8VAC20-780-160-C
Each staff member shall submit documentation of a negative tuberculosis screening, at least every two years from the date of the first initial screening or testing.

Staff #4's date of last TB screening was over 2 years ago.
Plan of Correction: Center management will utilize the updated staff cover file sheet to ensure all necessary background checks and other staff file components are complete within the required timeframe.
Standard 8VAC20-780-240-B
Staff shall complete orientation training appropriate to the age of the children in care and include required topics, no later than seven days of the date of assuming job responsibilities.

The center's orientation training checklist does not include all required topics.
Plan of Correction: Center management will be partnering with a peer for all new hires. Prior to the start of any new hire, another peer manager will have to sign off that all hiring prerequisites have been completed.
Standard 8VAC20-780-410-1
COMPLAINT RELATED
The following actions or threats thereof are forbidden: roughly handling a child.

Staff #1 was observed by 2 parents grabbing a child by the arm and pulling them down by the upper arms into a chair, forcefully. Staff interviewed stated "the child had red marks on their arm, that appeared to be from an adult".
Plan of Correction: All staff retrained on appropriate child guidance 7/24/25. Teacher no longer employed with KinderCare.
Standard 8VAC20-780-550-P
The center shall maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence and shall include required information.

The center did not have written record of child's injury that occurred on 6/16/2025 with all required information, future actions to prevent recurrence of the injury, staff and parent signature at the time of inspection 6/20/2025.
Plan of Correction: Center management will maintain a master record/binder with all incident and accident reports. Center management will ensure that all injuries are documented with appropriate signatures following KinderCare?s injury prevention guidelines
Standard 8VAC20-780-70
Staff records shall contain documentation that two or more references were checked
before employment, documentation of orientation training with required topics

Staff #1's record had reference documentation that was not dated. Staff has been employed 11 days.
Staff#4's record did not have reference documentation. Staff #4 has been employed for over 2 1/2 years.

Staff #1, #3 and #4's records did not have documentation of orientation with required topics.
Plan of Correction: Center management will be partnering with a peer for all new hires. Prior to the start of any new hire, another peer manager will have to sign off that all hiring prerequisites have been completed.
View original record on Virginia Department of Social Services