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Booz Allen Hamilton Family Center

Inspection · 2025-03-07

Date
2025-03-07
Complaint Related
Yes
Licensing Inspector
Whitney Mcgrath
(571) 835-4717
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

20 Access to minor?s records
22.1 Early Childhood Care and Education
63.2 Child Abuse & Neglect
8VAC20-770 Background Checks
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies

Inspector Notes

An unannounced inspection was initiated on 3/7/1015 and completed on 3/28/2025 in response to a complaint received by the licensing office on 3/6/2025 relating to allegations of documentation of injuries, staff training/qualifications and behavioral guidance. The inspector reviewed 1 child record and 2 staff records on-site on 3/12/2025. This inspection include document review and classroom observations.

The preponderance of evidence gathered during the investigation supports some areas of the allegation; therefore, the complaint is determined to be valid. Information gathered during the inspection determined non-compliance with applicable standards or law, and the violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five business days from today, which will be the close of business on 4/16/2025. A POC submitted after this date will not appear on the public website.

Violations

3
Standard 8VAC20-780-400-B
Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

Witness #1 stated that during the drop off routine, child #1 was greeting witness #1 while they were leaving the classroom. Child #1 was pulling towards witness #1 at the classroom door, while staff #1 held child #1 by the lower arm. Witness #1 stated that staff #1 "pulled [child #1] away from the door by the arm so bad". The redirection from staff 1 was not constructive in nature or age appropriate.
Plan of Correction: Staff #1 will retake "positive guidance" training. All staff members will be retrained on "positive guidance" during the next staff meeting.
Standard 8VAC20-780-50-A
Staff and children's records shall be treated confidentially.

An email thread containing childrens and staff names and information regarding a classroom was forwarded from the center administration to a family outside of the center, unintentionally. The email thread was not treated confidentially.
Plan of Correction: Staff will double check email addresses prior to sending emails.
Standard 8VAC20-780-550-P
The center shall maintain a written record of children's serious and minor injuries in which entries are made the day of occurrence.

The parents of child #1 stated that the child had received a splinter while in care at the center. Center management confirmed that child #1 had received a splinter. Center management could not locate a written record of the childs injury.
Plan of Correction: Center staff shall ensure that an "incident report" is completed immediately for all injuries.
View original record on Virginia Department of Social Services