Inspection · 2026-04-01
(757) 404-2575
Areas Reviewed
8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Training
8VAC20-780 Physical Plant
8VAC20-780 Staffing and Supervision
8VAC20-780 Programs
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services
8VAC20-821 Licensure Requirements
8VAC20-821 Renewal
8VAC20-821 Application Fees
8VAC20-821 Background Checks
8VAC20-821 Standards of Conduct
8VAC20-821 Violation Review
8VAC20-821 Sanctions
8VAC20-821 Appeals
20 Access to minor?s records
22.1 Early Childhood Care and Education
63.2 Child Abuse & Neglect
8VAC20-790 Introduction
8VAC20-790 Administration
8VAC20-790 Staff Qualifications & Training
8VAC20-790 Physical Plant
8VAC20-790 Staffing & Supervision
8VAC20-790 Programs
8VAC20-790 Special Care Provisions & Emergencies
8VAC20-790 Special Services
During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.
Inspector Notes
An unannounced, on-site monitoring inspection was initiated and completed on 04/01/2026, as a part of the licensure period. The on-site inspection began at 10:55 AM and ended at 1:14 PM. The inspector reviewed compliance in the areas listed above. There were 69 children present and 13 staff. The inspector reviewed 5 children?s records and 6 staff records on-site.
This inspection included:
? document review,
? tour of the facility,
? interviews, and
? observations.
A subsidy health and safety inspection (SHSI) was conducted in conjunction with the licensing inspection. Subsidy standards that are not covered in licensing standards were reviewed during this SHSI, and this single inspection report reflects findings related to licensing standards and subsidy standards.
Information gathered during the inspection determined noncompliance with applicable standards or law, and violations are documented on the violation notice issued to the program.
Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five business days from today, which will be the close of business on April 8, 2026. A POC submitted after this date will not appear on the public website.
Violations
5The most recent environmental sanitation inspection provided was dated 2/3/2025.
The center acknowledges that the most recent environmental sanitation inspection on file is dated 2/3/2025 and understands the requirement to maintain annual approval from the health department. Administration has taken immediate action to contact the local health department to schedule an updated environmental sanitation inspection to ensure compliance with licensing standards regarding water supply, sewage disposal, and food service. Moving forward, the center will implement a tracking system to monitor all required annual inspections and approvals to ensure they are completed prior to expiration. All updated documentation will be maintained on-site and readily available for review. Administration will be responsible for ongoing monitoring to ensure compliance, and any delays or issues will be addressed promptly with the appropriate agencies. This plan was implemented immediately and will continue to be monitored on an ongoing basis.
Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.
There were unlocked hazardous substances in a tall cabinet in the Clownfish bathroom.
The issue was addressed immediately upon discovery, and all hazardous substances in the Clownfish bathroom were secured using an approved locking method to ensure they are inaccessible to children. Staff in the classroom were retrained on licensing requirements regarding the proper storage of hazardous materials, including the requirement that all cleaning supplies, insecticides, and pesticides must remain locked at all times when not in active use. Staff were also reminded that keys or unlocking mechanisms must not be accessible to children. Moving forward, all classrooms will conduct daily checks to ensure hazardous materials are properly stored and secured, and administration will include this in daily walkthroughs to monitor compliance. The exception for cleaning supplies during active diapering or toilet training was reviewed, emphasizing that items must still remain inaccessible to children at all times. Any staff found not following proper storage procedures will receive immediate retraining and may be subject to disciplinary action if repeated. This plan was implemented immediately and will continue to be monitored on an ongoing basis.
When staff are supervising children, they shall always ensure their care, protection, and guidance.
Staff 7 was unaware of how many children were in care in her classroom.
Staff in the Clownfish classroom were unaware that there was an unattended child using the bathroom.
The incident was addressed immediately with all staff involved. Staff were retrained on active supervision, with an emphasis on always maintaining constant awareness of the exact number of children in their care and each child?s location. A face-to-name attendance check was completed and verified following the incident, and staff were reminded that children are never to be left unattended in the bathroom under any circumstances. Moving forward, all staff will always implement active supervision practices, including frequent headcounts, name-to-face verification, and proper positioning to ensure full visibility of all children. Staff will conduct mandatory name-to-face counts during all transitions, including before and after bathroom use, and will actively monitor and track children entering and exiting the bathroom. Accurate, real-time attendance tracking will always be maintained. Administration will conduct daily supervision checks and walkthroughs, as well as review attendance and ratio log multiple times throughout the day to ensure compliance. Any staff who do not follow supervision procedures will receive immediate retraining and, if necessary, disciplinary action. All staff will complete additional training on active supervision, accountability, and bathroom supervision procedures, and documentation of this training will be maintained in staff files. This plan was implemented immediately and will continue to be monitored on an ongoing basis.
Staff shall wash their hands with soap and running water before serving food or beverages.
Staff 8 was observed putting on food service gloves and serving lunch to the children without washing her hands.
The staff member was retrained on proper handwashing procedures in accordance with licensing standards. Staff were reminded that wearing gloves does not replace the requirement to wash hands with soap and running water before preparing or serving food or beverages. Moving forward, all staff will adhere strictly to handwashing requirements, including washing hands with soap and running water before serving food, after toileting, after contact with bodily fluids, and before and after assisting children with meals or personal care. Administration has reinforced proper handwashing procedures with all staff and will provide additional training to ensure full understanding of when and how handwashing must occur. Visual reminders outlining handwashing steps and requirements will be posted in all classrooms and food preparation areas. Administration will conduct daily monitoring and random checks throughout mealtimes to ensure compliance. Any staff who do not follow proper handwashing procedures will receive immediate retraining and may be subject to disciplinary action if repeated. This plan was implemented immediately and will continue to be monitored on an ongoing basis.
In the Seahorse classroom, there was a sippy cup in which staff stated was milk that was dated yesterday's date.
The incident was addressed immediately with the staff in the Seahorse classroom, and the improperly dated sippy cup was discarded to ensure the health and safety of the child. Staff were retrained on the licensing requirements for food brought from home, including the requirement that all items must be clearly labeled with the child?s name and the current date each day. Staff were reminded that any food or drink with a previous date cannot be served and must be discarded or returned to the parent. Moving forward, all staff will check and verify that all food and drink items are properly labeled and dated upon arrival and again prior to serving. Administration will reinforce this procedure with all classrooms and ensure that extra food is available if needed in accordance with licensing standards. Daily monitoring will be conducted by administration during classroom walkthroughs to ensure compliance, and any items found to be improperly labeled or dated will be immediately removed. Any staff not following proper procedures will receive immediate retraining and may be subject to disciplinary action if repeated. This plan was implemented immediately and will continue to be monitored on an ongoing basis.