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Willow Tree Academy, LLC

Inspection · 2023-09-25

Date
2023-09-25
Complaint Related
Yes
Licensing Inspector
Michelle Argenbright
(540) 848-4123
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.

Inspector Notes

The licensing inspector initiated an unannounced inspection on 09/25/23 and concluded on 09/25/23 in response to a complaint received by the department on 09/07/23 for allegations regarding parent communication, supervision and policies and procedures. Interviews and observations were conducted relating to the allegations. The information gathered during the investigation support the allegation in part, so the complaint is determined to be "valid" in part. Areas of non-compliance are identified on this Violation Notice.
There are no violations resulting from this complaint investigation. If you have any questions, contact your licensing inspector at (540) 848-4123.

Violations

1
Standard 8VAC20-780-40-E
Based on a review of the center's policies and interview, the center failed to maintain compliance with their own policies and procedures required by these standards.

Evidence:

1. The center's written termination policy is "...a two-week written notice shall be given."
2. Per interview with a parent and director, a child was terminated from care effective the end of the next day.
Plan of Correction: The center's policies will be updated and will be followed from know on.
View original record on Virginia Department of Social Services