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Creative Critters Learning Center IV LLC

Inspection · 2021-06-22

Date
2021-06-22
Complaint Related
Yes
Licensing Inspector
Christine Mahan
(757) 404-0568
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-191 Background Checks (22VAC40-191)

Inspector Notes

This inspection was conducted by licensing staff using both an alternate remote protocol, including telephone contacts, documents review, interviews (if applicable) and in-person observations.

A complaint inspection was initiated on June 22, 2021 in response to allegations of staffing and supervision at the licensed center. The director/provider was contacted by telephone and a virtual inspection was conducted.. On July 14, 2021 an unannounced in person inspection was conducted at the program. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. There was a preponderance of the evidence gathered during the investigation therefore, the complaint is determined to be valid. The inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. If you have any questions about this inspection, please contact the licensing inspector at (757) 403-3045.

Violations

1
Standard 22VAC40-185-350-E-1
Based on observation and interview with staff, the center did not ensure compliance of staff to children ratio requirements. For children birth to the age of 16 months: one staff member for every four children.

Evidence:
1. On June 22, 2021, interview with staff revealed in the Cuddlebugs 1 group between hours of 7:00 am and 7:30 am this group of children is over ratio by one or two children on more than one occasion.
2. On July 14, 2021 at approximately 7:38 am, Inspector observed two staff and nine children in Cuddlebug 1 group with the youngest child age, 5 months.
3. On July 14, 2021 at approximately 7:49 am, Inspector observed in Cuddlebug 1 group and there were two staff and eleven children present with the youngest child age, 5 months.
4. Interviews with staff confirmed being out of ratio on July 14, 2021 and it was revealed this is reoccurring on this specific day (Wednesdays) of the week at the center.
5. Exhibit A. A photograph of the center's electronic attendance log reflecting the number of children and staff present in the Cuddlebug 1 on July 14, 2021.
Plan of Correction: The center's owner/director will ensure additional staff is scheduled as needed to ensure compliance with all staffing and supervision requirements at the center.
View original record on Virginia Department of Social Services