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KinderCare Learning Centers at Blacksburg South

Inspection · 2022-03-31

Date
2022-03-31
Complaint Related
Yes
Licensing Inspector
Julia Kimbrough
(804) 921-7596
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
? 8VAC20-780 Staff Qualifications and Training.
? 8VAC20-780 Staffing and Supervision.
? 8VAC20-780 Programs.
? 8VAC20-820 THE LICENSE.
? 8VAC20-770 Background Checks (8VAC20-770)
? 63.2 Child Abuse & Neglect

Inspector Notes

A complaint inspection was initiated on 03/31/22 concerning an allegation made concerning administration of the center. This complaint investigation was conducted with two local agencies. Interviews with staff, record review, and an on-site inspection were conducted. The inspector reviewed compliance in the areas of administration, staffing and supervision, programming, and staff qualifications and training.
The evidence gathered during the investigation supported the allegation of non-compliance with standards or law and violations were issued and were documented on the violation notice issued to the program.

Violations

2
Standard 8VAC20-780-40-E
Based on policy review and interviews, the licensee failed to ensure that the center?s activities services, and facilities are maintained in compliance with these standards, the center?s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.
1. The KinderCare Education (KCE) employee handout on Child Abuse and Neglect Prevention and Reporting Guidelines states that as mandated reporters of suspected abuse or neglect, you are required to directly report to the local child protection agency or local law enforcement agency if you reasonably suspect a child had experienced abuse or neglect. KCE policy also requires you to immediately report your concerns to your manager, but this in addition to and not in lieu of your requirement to make a direct report to the local child protection agency or local law enforcement agency.
2. Child #1 reported to staff #1 an incident of suspected abuse. Staff #1 shared it with staff #3 who was I the classroom on the day of the reportable offense. Staff #1 and staff #3 reported the suspected abuse to staff #2 and did not report it to the local department of social services, per the center?s corporate policy. Neither staff #1, staff #2, nor staff #3 reported the suspected abuse to the local department of social services as per the center?s corporate policy.
Plan of Correction: The district manager will review policies with the center director. The center director will ensure that all staff are trained on mandated reporting and company policy upon hire.
Standard 8VAC20-780-80-B
Based on interviews, the center failed to report any suspected child abuse in accordance with the Code of Virginia.
Evidence: Child #1 reported to staff #1 an incident of suspected abuse. Staff #1 shared it with staff #3 who was in the classroom the day of the reportable offense. Staff #1 and staff #3 reported the suspected abuse to staff #2. Staff #2 stated she would make the report to the local department of social services that day or the next day. Neither staff #1, staff #2, nor staff #3 reported the suspected child abuse to the local department of social services. Staff #1 reported the matter to the local department of social services in March 2022 which was 15 months after the initial report from the child.
Plan of Correction: The center director will hold a staff training on mandated reporting and company policies to ensure all current staff are knowledgeable on reporting and company policies.
View original record on Virginia Department of Social Services