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KinderCare Learning Centers

Inspection · 2024-10-10

Date
2024-10-10
Complaint Related
No
Licensing Inspector
Kelly Adriazola
(804) 840-8245
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-7808 Special Care Provisions and Emergencies.
8VAC20-820 THE LICENSE.
8VAC20-820 THE LICENSING PROCESS.

Inspector Notes

An unannounced monitoring inspection was initiated on October 10, 2024 and completed on November 25, 2024, in response to a self-report received by the licensing office on October 10, 2024, relating to behavioral guidance and forbidden actions. The inspector reviewed one staff record. This inspection included document review and interviews.

Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on December 4, 2024. A POC submitted after this date will not appear on the public website.

Violations

3
Standard 8VAC20-780-40-E
Repeat Violation
Systemic Violation
The center is required to follow its own discipline policies. 1. Staff #1 did not follow the center's discipline policy to use positive verbal interactions, as staff cursed at toddlers. 2. Staff #1 did not follow the center's discipline policy that prohibits any kind of physical discipline and pushing. Child #1 received a bloody lip after being pushed on a cot by staff #1.
Plan of Correction: Not available online. Contact Inspector for more information.
Standard 8VAC20-780-400-B
Repeat Violation
Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.
Staff #1 cursed at toddlers when they weren't listening.
Plan of Correction: Not available online. Contact Inspector for more information.
Standard 8VAC20-780-410-1
Repeat Violation
The following act is forbidden: roughly handling a child. On October 9, 2024, staff #1 pushed child #1 (seventeen months) onto a cot, face forward. This resulted in a lip injury that left visible blood on the cot sheet and child's shirt.
Plan of Correction: Not available online. Contact Inspector for more information.