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KinderCare Learning Centers

Inspection · 2025-08-28

Date
2025-08-28
Complaint Related
No
Licensing Inspector
Kelly Adriazola
(804) 840-8245
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-820 THE LICENSE.
8VAC20-820 THE LICENSING PROCESS.
8VAC20-820 HEARINGS PROCEDURES.
20 Access to minor?s records
22.1 Early Childhood Care and Education
63.2 Child Abuse & Neglect

During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection.

Inspector Notes

The Department entered into a Consent Agreement with the facility on April 16, 2025. An unannounced, on-site monitoring inspection was initiated and concluded on August 28, 2025, with two inspectors present. The on-site inspection began at 10:30 a.m. and ended at 1:20 p.m. The inspectors reviewed compliance in the areas listed above. There were 95 children present and 21 staff. The inspectors reviewed 10 children?s records and 10 staff records on-site. This inspection included document review, tour of the facility, interviews, and observations.

Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on September 15, 2025. A POC submitted after this date will not appear on the public website.

Violations

4
Standard 8VAC20-780-245-M
Training documentation is required to be kept in a manner that allows for identification by an individual staff member, is considered part of the staff member's record, and shall include 1) name of staff, 2) training topic, 3) evidence that training on each topic required in this section has been completed, 4) training delivery method, 5) the entity or individual providing the training, 6) the number of training hours or credit hours received, and 7) the date of the training.
Training documents for staff #6, #7, and #8 did not include the training delivery method or the number of training hours or credit hours received.
Plan of Correction: Not available online. Contact Inspector for more information.
Standard 8VAC20-780-270-A
Repeat Violation
Systemic Violation
The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe, and operable condition.
1. In the Pre-k classroom there were numerous flying insects around the trash can and what appeared to be pieces of food on the floor around the trashcan.
2. The toilet in the girl's bathroom in the downstairs hallway had an odor, yellow liquid in several areas on the toilet seat, and used toilet paper under the rim. Staff #12 stated the toilet had overflowed the day before and the toilet was broken.
3. In the DP2 classroom there was visible dirt/crumbs on the diapering table.
Plan of Correction: Not available online. Contact Inspector for more information.
Standard 8VAC20-780-500-A
Repeat Violation
Staff shall wash hands with soap and running water before and after helping a child use the toilet. Staff #11 did not wash hands before helping a child toilet.
Plan of Correction: Not available online. Contact Inspector for more information.
Standard 8VAC20-780-560-G
When food is brought from home the food container must be clearly dated and labeled in a way that identifies the owner.
1. In the DP 2 classroom there were three cups with no name.
2. In the DP1 classroom there were two cups with no names and dates and one cup with the wrong date.
Plan of Correction: Not available online. Contact Inspector for more information.