Inspection · 2025-11-10
Date
2025-11-10
Complaint Related
No
Licensing Inspector
Kelly Adriazola
(804) 840-8245
(804) 840-8245
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No
Violations
3Standard 8VAC20-780-340-A
When staff are supervising children, they shall always ensure their care, protection, and guidance. An infant was left unsupervised.
1. On November 7, 2025, staff #1 and staff #2 did not scan the room or correctly count the children in their care during a transition from the classroom to the playground. Infant #1 (age 14 months) was left alone inside the classroom without any staff supervision for five minutes.
1. On November 7, 2025, staff #1 and staff #2 did not scan the room or correctly count the children in their care during a transition from the classroom to the playground. Infant #1 (age 14 months) was left alone inside the classroom without any staff supervision for five minutes.
Plan of Correction: On November 10th and 11th, 2025 Program completed Mandatory meeting with all Program Staff sharing the events that took place. Immediate re-training
of policies and protocols reviewed with staff ensuring the understanding and mandated protocols to have in practice.
Program implemented a ?Face to Name? Written Form on a classroom Clipboard to use every time a grouping of children crosses a threshold to assure
constant supervision of all children. This listing will mirror the names and reconcile with Head Count.
Quality Control Checks will monitor this daily, weekly and monthly as spot checks by supervisors to consistently maintain this standard.
of policies and protocols reviewed with staff ensuring the understanding and mandated protocols to have in practice.
Program implemented a ?Face to Name? Written Form on a classroom Clipboard to use every time a grouping of children crosses a threshold to assure
constant supervision of all children. This listing will mirror the names and reconcile with Head Count.
Quality Control Checks will monitor this daily, weekly and monthly as spot checks by supervisors to consistently maintain this standard.
Standard 8VAC20-780-340-F
Children under 10 years of age shall always be within actual sight and sound supervision of staff. On November 7, 2025, two infants were unsupervised on two separate occasions.
1. While on the playground, infant #2 (age 16 months) exited the center's make-shift barrier and left the outdoor play area without staff knowledge and was unsupervised for less than one minute.
2. Staff #1 and staff #2 left Infant #1 (age 14 months) alone, inside the classroom unsupervised for five minutes.
1. While on the playground, infant #2 (age 16 months) exited the center's make-shift barrier and left the outdoor play area without staff knowledge and was unsupervised for less than one minute.
2. Staff #1 and staff #2 left Infant #1 (age 14 months) alone, inside the classroom unsupervised for five minutes.
Plan of Correction: On November 10th and 11th, 2025 Program completed Mandatory meeting with all Program Staff sharing the events that took place. Immediate re-training
of policies and protocols reviewed with staff ensuring the understanding and mandated protocols to have in practice (Playground policies and Face to
Name Clipboard when crossing any threshold) to assure constant supervision of all children. Quality Control Checks will monitor this daily, weekly and
monthly as spot checks by supervisors to consistently maintain this standard.
of policies and protocols reviewed with staff ensuring the understanding and mandated protocols to have in practice (Playground policies and Face to
Name Clipboard when crossing any threshold) to assure constant supervision of all children. Quality Control Checks will monitor this daily, weekly and
monthly as spot checks by supervisors to consistently maintain this standard.
Standard 8VAC20-780-40-E
The operational responsibilities of the licensee shall include ensuring that the center?s activities, services, and facilities are maintained in compliance with these standards, the center?s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.
1. The center?s playground safety procedures state ?staff should be positioned in a way that there are no blind spots and that staff should circulate around to prevent blind spots from occurring.? The playground map for staff indicates there should be staff at each corner of the playground. The center did not follow its own procedures when video footage showed three staff in the middle of the playground with their backs to children playing at the top corner of the playground. Infant #2 (age 16 months) walked around that corner and was out of sight and sound of staff #1, staff #2, and staff #3 for less than a minute.
2. The center?s procedures for identifying where attending children are at all times states, ?Children will always be within actual sight and sound supervision of staff.? It also states that staff are to scan the room and count children, especially during transitions, when children are moving from one location to another. The center did not follow its own procedure when 1.) Infant #2 (age 16 months) was out of sight and sound supervision of staff #1, staff #2, and staff #3 for less than one minute and 2.) Staff #1 and staff #2 left Infant #1 (age 14 months) alone and unsupervised in the classroom for five minutes when the staff took the rest of the class outside. Staff #1 and staff #2 did not do a scan of the room or correct count of the children in their care.
1. The center?s playground safety procedures state ?staff should be positioned in a way that there are no blind spots and that staff should circulate around to prevent blind spots from occurring.? The playground map for staff indicates there should be staff at each corner of the playground. The center did not follow its own procedures when video footage showed three staff in the middle of the playground with their backs to children playing at the top corner of the playground. Infant #2 (age 16 months) walked around that corner and was out of sight and sound of staff #1, staff #2, and staff #3 for less than a minute.
2. The center?s procedures for identifying where attending children are at all times states, ?Children will always be within actual sight and sound supervision of staff.? It also states that staff are to scan the room and count children, especially during transitions, when children are moving from one location to another. The center did not follow its own procedure when 1.) Infant #2 (age 16 months) was out of sight and sound supervision of staff #1, staff #2, and staff #3 for less than one minute and 2.) Staff #1 and staff #2 left Infant #1 (age 14 months) alone and unsupervised in the classroom for five minutes when the staff took the rest of the class outside. Staff #1 and staff #2 did not do a scan of the room or correct count of the children in their care.
Plan of Correction: #1 & #2 On November 10th and 11th, 2025 Program completed Mandatory meeting with all Program Staff sharing the events that took place. Immediate
re-training of policies and protocols reviewed with staff ensuring the understanding and mandated protocols to have in practice.
#1 A visual of the Playground Plan and Playground policies was reviewed, discussed and assessed with the staff to test the competencies and full
understanding of the Full Playground Plan and health, safety and assurance of constant supervision and care components.
#2 Program implemented a ?Face to Name? Written Form on a classroom Clipboard to use every time a grouping of children crosses a threshold to assure
constant supervision of all children. This listing will mirror the names and reconcile with Head Count.
#1 & #2 Quality Control Checks will monitor this daily, weekly and monthly as spot checks by supervisors to consistently maintain this standard.
re-training of policies and protocols reviewed with staff ensuring the understanding and mandated protocols to have in practice.
#1 A visual of the Playground Plan and Playground policies was reviewed, discussed and assessed with the staff to test the competencies and full
understanding of the Full Playground Plan and health, safety and assurance of constant supervision and care components.
#2 Program implemented a ?Face to Name? Written Form on a classroom Clipboard to use every time a grouping of children crosses a threshold to assure
constant supervision of all children. This listing will mirror the names and reconcile with Head Count.
#1 & #2 Quality Control Checks will monitor this daily, weekly and monthly as spot checks by supervisors to consistently maintain this standard.