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The Learning Experience

Inspection · 2024-09-04

Date
2024-09-04
Complaint Related
Yes
Licensing Inspector
Christine Mahan
(757) 404-0568
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 ADMINISTRATION.
8VAC20-780 STAFF QUALIFICATIONS AND TRAINING.
8VAC20-780 PHYSICAL PLANT.
8VAC20-780 STAFFING AND SUPERVISION.
8VAC20-780 PROGRAMS.
8VAC20-780 SPECIAL CARE PROVISIONS AND EMERGENCIES.
8VAC20-780 SPECIAL SERVICES.
8VAC20-770 BACKGROUND CHECKS

Inspector Notes

An unannounced inspection was initiated on September 4, 2024 and completed on October 17, 2024 with a local agency in response to a complaint received by the licensing office on August 16, 2024 relating to allegations of staffing/supervision and programs. The inspector reviewed 4 children?s records and 1 staff records on-site. This inspection included document review, tour of the facility, interviews and observations. The preponderance of evidence gathered during the investigation does not support the allegation(s); therefore, the complaint is determined to be not valid. Though not a part of the original complaint, violations that were not reported were found related to staff-to-children ratio and are documented on the violation notice issued to the program. Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on October 24, 2024. A POC submitted after this date will not appear on the public website.

Violations

1
Standard 8VAC20-780-350-B-2
(Repeat violation) The required ratio for children ages 16 to 24 month is one staff per five children. On September 4, 2024 at approximately 2:15, one staff was observed supervising eleven children in the Twaddler classroom. Child #1 was the youngest in the group (age 23 months old).
Plan of Correction: Center will ensure all children are of appropriate age/ratio in the classrooms at all times.