Inspection · 2026-03-09
(804) 840-8245
Areas Reviewed
8VAC20-770 Background Checks
8VAC20-790 Introduction
8VAC20-790 Staff Qualifications & Training
8VAC20-790 Physical Plant
8VAC20-790 Staffing & Supervision
8VAC20-790 Programs
8VAC20-790 Special Care Provisions & Emergencies
8VAC20-790 Special Services
During the inspection, the inspector reviewed the areas listed above. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.
Inspector Notes
An unannounced inspection was initiated on March 9, 2026, and completed on March 16, 2026, in response to a complaint received by the licensing office on February 11, 2026 relating to allegations of rodent feces and no hot water in the little building. This inspection included a tour of the facility, interviews, and observations.
The preponderance of evidence gathered during the investigation supports the allegation(s); therefore, the complaint is determined to be valid. Information gathered during the inspection determined non-compliance with applicable standards or law, and the violations are documented on the violation notice issued to the program.
Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five business days from today, which will be the close of business on March 23, 2026. A POC submitted after this date will not appear on the public website.
Violations
21. Administration and staff reported having an issue with mice for several months and on March 9, 2026, one staff reported seeing a mouse run across the rooms in the little building.
2. Rodent feces was observed in children's cubbies which contained clothing and personal belongings and one cubbie contained an open packet of poptarts, on and behind the cubbie shelving, in the kitchen cabinets which contain children's cups and other materials, and along floor boards in the little building.
3. Administration reported a pest control company completed an inspection and provided a quote approximately one year ago and the center did not follow-up with the pest control company.
There has been no warm water in the little building for over two months. On March 9, 2026, the water temperature was measured using a digital thermometer with a reading of 61?F.