Inspection · 2023-04-04
(757) 636-3427
Areas Reviewed
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect
Inspector Notes
The licensing inspector conducted an unannounced complaint inspection on 04/04/2023 In response to a complaint that was received in the licensing regarding allegations in the area of behavioral guidance. Interviews were conducted with staff, records reviewed and observations of the program were made relating to the allegation. Information gathered during the inspection determined non-compliance(s) with applicable standards or law and violations were documented on the violation notice issued to the program.
Violations
1Evidence:
1. It was reported, Staff 1 used verbal commands, described as "harsh, loud and shouting" instead of guiding children to the appropriate behavior.
2. Several staff reported Staff 1 does not get up from the chair to redirect children, rather she shouts verbal commands.
3. Staff #1 had a written disciplinary action for not using positive guidance or redirection on 03/22/2023.
4. Staff #1 confirmed she gets loud with the children when she becomes stressed.