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KinderCare Learning Centers #000049

Inspection · 2022-04-06

Date
2022-04-06
Complaint Related
Yes
Licensing Inspector
Sarah Zirzow
(703) 479-4675
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Special Care Provisions and Emergencies.

Inspector Notes

An unannounced complaint investigation was conducted on 04/06/2022 from approximately 11:20 am to 1:45 pm in response to a complaint received by the licensing office on 03/29/2022, regarding staff to children ratios, building maintenance and emergency procedures.

Observations were made in the center, records and policies were reviewed, and interviews with staff were conducted. Based on the information gathered during the investigation, the preponderance of evidence supports the allegations in regards to emergency procedures; therefore, the complaint was determined to be partially valid. The complaint related violations are identified on the Violation Notice. If you have any questions regarding this inspection, please contact the Licensing Inspector, Maria Robles at Maria.Robles@doe.virginia.gov.

Violations

2
Standard 8VAC20-780-550-O
Based on interviews with a parent and center staff, the center did not notify the parent by the end of the day of any known minor injuries.
Evidence:
1) In a telephone interview, Adult #1 stated that on 03/15/2022 afternoon, they noticed a bump on Child #1's head. Child #1 stated that they had tripped earlier in the classroom and bumped their head. Adult #1 stated that they were not informed of the incident when they went to pick up Child #1. Adult #1 went to the center the next morning to inquire about the incident and was told by Staff #1 that on 03/15/2022, Child #1 had reported that they fell and bumped their head.
2) In an interview with Staff #1, they stated that on 03/15/2022, Child #1 came and said that they had bumped their head. Staff #1 stated that they "briefly looked at it" and they did not notice a bump on Child #1 's head and that Child #1 was not crying or complaining.
Plan of Correction: Came up with a plan to notify parents right away in case of an injury via email, message or phone call.
Standard 8VAC20-780-550-P
Based on interviews and review of documentation, the center did not maintain a written record of children's minor injuries in which entries are made the day of occurrence.
Evidence:
1) During a telephonic interview, Adult #1 stated that on 03/15/2022, Child #1 told them that they fell and bumped their head earlier on that day. Adult #1 stated that, at pickup time, they were not informed of the incident and did not receive an injury report.
3) During an interview on the date of inspection, Staff #1 stated that on 03/15/2022, Child #1 came and said that they had bumped their head. Staff #1 stated that they did not fill out an incident report that day (03/15/2022); that they completed an incident report the next day when Adult #1 requested it.
Plan of Correction: Reminded staff of our reporting an injury policy and went over injuries should be written immediately and given to parents on the same day.
View original record on Virginia Department of Social Services