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KinderCare Learning Centers #000002

Inspection · 2024-05-28

Date
2024-05-28
Complaint Related
Yes
Licensing Inspector
Alyssa Simons
(571) 423-6392
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code

Inspector Notes

A complaint was received by the licensing office on May 23, 2024, in regard to staff-to-children ratio requirements, procedures for emergencies, and program director qualifications. An investigation was initiated on May 28, 2024 between the hours of 12:25pm - 3:15pm, and concluded on June 4, 2024. Observations were made, interviews were completed, and documentation was reviewed. The preponderance of evidence gathered supports violations of the standards. Areas of noncompliance can be found in the violation notice. Areas of noncompliance not related to the complaint but identified during the course of the investigation can also be found on the violation notice. Please submit your plan of correction within five business days in order for it to be included on the public website. For any questions regarding this inspection, please contact Alyssa Simons at (571)-423-6392 or alyssa.simons@doe.virginia.gov.

Violations

3
Standard 8VAC20-780-190-A
Based on record review and interview, the center did not have a qualified Program Director.
Evidence:
1. Staff #5 stated that they are currently in charge of the center.
2. Staff #5 's record does not contain documentation of qualifications to be a Program Director.
Plan of Correction: Center Director, Aliyah Stone started 06/10/2024.
Standard 8VAC20-780-550-P
Based on record review and interview, the center did not maintain a complete written record of all children's serious and minor injuries.
Evidence:
1. 9 of 22 injury reports reviewed, were incomplete.
2. Staff #5 confirmed that the 9 injury reports did not contain all the required information.
Plan of Correction: Re-train staff on proper way to fill out reports.

Complete missing information.
Standard 8VAC20-780-60-A
REPEAT VIOLATION

Based on record review and interview, the center did not ensure that each child has a record that contains all required information.
Evidence:
1. Child #1's record did not contain documentation of one parent's telephone number.
2. Staff # 5 confirmed that Child #1's record did not contain documentation of one parent's telephone number.
Plan of Correction: Ensure child's file is updated with valid phone number.
View original record on Virginia Department of Social Services