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KinderCare Learning Center - Pocoshock

Inspection · 2021-08-11

Date
2021-08-11
Complaint Related
No
Licensing Inspector
Susan Ellington-Sconiers
(804) 588-2368
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-80 THE LICENSE.
22VAC40-80 THE LICENSING PROCESS.
22VAC40-191 Background Checks (22VAC40-191)

Inspector Notes

This inspection was conducted by licensing staff using an alternate remote protocol, including telephone contacts, documents review, and interviews

A monitoring inspection was initiated on August 13, 2021 and concluded on August 23, 2021. A self-reported incident was received by the department regarding allegations in the areas of operational responsibilities and supervision of children. The director was contacted by telephone and a virtual inspection was conducted. The inspector emailed the director a list of documentation required to complete the investigation.

The evidence gathered during the inspection supported the self-report of non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Any violations not related to the self-report but identified during the course of the investigation can be found on the violation notice.

Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today. You will need to specify how the deficient practice will be or has been corrected. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations

3
Standard 22VAC40-185-340-A
Based on a review of documentation and interviews, the center did not ensure that when staff are supervising children, they shall always ensure their care and protection.
Evidence: 1. Staff #1 admitted to releasing Child #1 to an unauthorized individual without checking the individual's photo identification or the child's registration for names listed as authorized to pick the child up. Staff #1 stated she had not ever previously seen the individual she released the child to.
2. After review of Child #1's record, the individual Child #1 was released to, was not listed on the child's registration form as an authorized individual to pick up the child nor as an emergency contact.
3. Administration confirmed Staff #1 released Child #1 without checking documentation of photo identification and the child's registration for the list of authorized individuals to pick the child up.
Plan of Correction: Documentation check has been reiterated with staff and complete training has been done.
Standard 22VAC40-185-40-E
Based on review of records and interviews, the licensee did not ensure operational responsibilities that the center's activities, services and facilities are maintained in compliance with the center's own policies and procedures that are required by Standards for Licensed Child Day Centers
Evidence: 1. The center's procedures for departure of children were not followed when Staff #1 released Child #1 to an individual believed to be the grandparent of Child #1.
2. The center's policy for releasing children to authorized person states "if a partner cannot positively identify an authorized individual, he or she must request government issued photo identification. The partner must then compare the information on the photo identification to the names listed in the primary and emergency contact and release sections of the enrollment agreement. The person must be positively identified as one of the authorized individuals in order to pick up the child."
3. Staff #1 admitted to releasing Child #1 to an unauthorized individual without checking the individual's photo identification or the child's registration for names listed as authorized to pick the child up. Staff #1 stated she had not ever previously seen the individual she released the child to. Staff #1 acknowledged she was aware of the center's policy and procedures for departure of children.
4. After review of Child #1's record, the individual Child #1 was released to, was not listed on the child's registration form as an authorized individual to pick up the child nor as an emergency contact.
5. Administration confirmed Staff #1 released Child #1 without checking documentation of photo identification and the child's registration for the list of authorized individuals to pick the child up.
Plan of Correction: Staff has been retrained in child release policy.
Standard 22VAC40-185-60-A
Based on a review of records the center did not ensure that each child's record contained the required information.
Evidence: 1. The record of Child #1 (DOE 7/21/21) did not contain documentation of a full home address of each parent who has custody.
2. The record of Child #1 did not contain documentation of place of employment and work phone number of each parent who has custody.
3. The record of Child #1 did not contain documentation of a full name and full address for emergency person #1 and did not contain documentation of a second person to call in an emergency.
4. The record of Child #1 did not contain documentation of full names of individuals authorized to pick up the child. The documentation was a first name and last initial.
Plan of Correction: Parent record has been updated and completed.
View original record on Virginia Department of Social Services