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Childtime Learning Center 1002

Inspection · 2025-04-29

Date
2025-04-29
Complaint Related
Yes
Licensing Inspector
Rene Old
(757) 404-1784
SHSIA monitoring inspection of an approved subsidy vendor to determine compliance with current subsidy requirements regarding the health and safety of children and to promote quality standards for the children in their care.
No

Areas Reviewed

8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code

Inspector Notes

An unannounced complaint inspection was initiated on 04/29/2025 and completed on 04/29/2025 in response to a complaint received by the licensing office on 04/26/2025 relating to allegations of non-compliance in the areas of physical plant, programs, special care provisions and emergencies and special services. The inspector reviewed 1 child's record and 3 staff records on-site on 04/29/2025. This inspection included:

*Document Review
*Tour of the Facility
*Interviews
*Observations

The preponderance of evidence gathered during the investigation supports the allegations of non-compliance in the area of physical plant and programs; therefore, these areas of the complaint are determined to be valid. The evidence does not support the allegations of non-compliance in the areas of special care provisions and emergencies and special services therefore, this part of the complaint is determined to be not valid. Information gathered during the investigation determined non-compliance with applicable standards and the violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the deficient practice will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 05/29/2025. A POC submitted after this date will not appear on the public website.

Violations

3
Standard 8VAC20-780-270-A
Areas and equipment of the center shall be maintained in a clean, safe and operable condition.
1. The bathroom used for shelter-in-place practice drills was stacked with stored equipment in such a way that 6 staff and 10 infants could not safely enter the space during a practice drill on 4/22/2025. Multiple staff referred to the bathroom as a storage space, stated there was not enough space for children and staff and, that the space was not prepared for emergency drills.
2. Children's access to toilets and sinks in the infant/toddler bathroom was blocked due to multiple items being stored/stacked in the bathroom.
3. Two of the toilets inside of the infant/toddler bathroom were not clean as they contained a black substance, toilet paper and clothing floating in the toilet bowl.
Plan of Correction: The shelter-in-place area, the bathroom, has been thoroughly cleaned and freed of clutter. All toilets and sinks are in working order. Maintaining the bathroom is included on the closing checklist and other storage space was provided. Staff have received training in shelter-in-place drill procedures as well as sanitation procedures. Drills are conducted regularly to ensure safety and compliance.
Standard 8VAC20-780-400-A
In order to promote the child's emotional, and social well-being, staff shall interact with the child and one another to provide needed help, comfort and support.
Staff 1 used loud and inappropriate language while interacting with other staff during a shelter-in-place practice drill on the morning of 04/22/2025 while children were present in their care.
Plan of Correction: The situation was addressed in the moment by the DM. The staff member was sent home immediately following the incident and is no longer working with the company.
Standard 8VAC20-780-410-1
The following actions are forbidden: roughly handling a child.
Multiple staff stated that staff 1 roughly handled child 1, age 6 months, by sitting the crying child on the floor and the child fell back and hit his head on the floor.
Plan of Correction: The situation was addressed in the moment by the DM. The staff member was sent home immediately following the incident and is no longer working with the company. All staff members are trained on appropriate interactions with children upon hire and any concerns are addressed immediately.
View original record on Virginia Department of Social Services