Inspection · 2026-03-18
(757) 404-1784
Areas Reviewed
8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Training
8VAC20-780 Physical Plant
8VAC20-780 Staffing and Supervision
8VAC20-780 Programs
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services
8VAC20-821 Background Checks
Inspector Notes
An unannounced complaint inspection was initiated on 03/18/2026 and completed on 03/30/2026 in response to multiple complaints received by the licensing office on 03/06/2026, 03/11/2026, 03/12/2026 and 03/13/2026 relating to allegations in the areas of staff-to-child ratio, food service & nutrition, physical plant, supervision, and infant feeding. The inspector reviewed 1 staff record on-site on 03/30/2026. This inspection included:
*Document review,
*Tour of the facility,
*Interviews,
*Observations
The preponderance of evidence gathered during the investigation supports the allegation regarding infant feeding therefore, this part of the complaint is determined to be valid. The preponderance of evidence gathered during the investigation does not support the allegations in the areas of food service & nutrition, physical plant, supervision and staff-to-child ratio therefore, these areas of the complaint are determined to be not valid.
Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.
Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the deficient practice will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 04/09/2026. A POC submitted after this date will not appear on the public website.
Violations
1Staff 1 mistakenly fed 6 ounces of child 1?s bottle to child 2 on 3/6/2026 Both bottles were were labeled correctly with each child?s name.